Frequently Asked Questions
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- German Trade Register
- Mail Handling
- Parcels / Packages / Courier
- Virtual Office
Can I get a discount for your services?BlauSteinA discount will be granted to every next company that you will sign up for the services of LocalOffice24. We offer a very flexible discount system, varying from the package you choose, starting from 10% in Economy package and amounting up to 60% discount in an Ultimate package for your every next company that you subscribe for our services.
Can I use address of LocalOffice24 to incorporate a new company?BlauSteinIt's certainly possible. Our team will provide you with a written authorization allowing you to register a new company at the address of LocalOffice24. The written authorization needs to be submitted to the German notary in order to incorporate your company. To become a client of LocalOffice24, you need the following:
- choose the LocalOffice24 subscription that suits your needs
- provide us with the name of the company that is going to be incorporated
Can I use Virtual Office address as my personal registration address?BlauSteinYes, you can use the address provided by LocalOffice24 as your personal postal address in order to register in one of the municipalities in Germany.
Can the parcels/packages be sent to the Virtual Office address of LocalOffice24?BlauSteinDefinitely! In Premium and Ultimate subscription plans, the receipt of the package is already included in the monthly fees. The Economy and Standard subscription plans also allow you to receive parcels/packages for a small additional fee. All the parcels and packages will be kept at our secure storage where you can pick it up at any time that suits you or instruct us to forward it to the postal address indicated by you.
How do you process incoming correspondence?BlauSteinAs soon as mail arrives for you at your business address in Germany, the employees of LocalOffice24 will notify you via your e-mail. You can then choose to have your post scanned, forwarded, or destroyed, and our team will take care of it. If you choose to have it scanned, you will receive a high-resolution PDF a short time later. You can sleep easy – all post at your business address in Germany is in the best hands, and each process is guarded by the highest security measures, data protection, and discretion. Depending on your instructions, we process your incoming correspondence in the following ways:
- envelope scanning (without opening the envelope) or
- documents scanning
How is the privacy respected while processing the correspondence?BlauSteinWe value your privacy and therefore we may open and scan your incoming correspondence only if directly instructed by you. Otherwise, we will only scan and forward you the scan copies of the envelopes of your incoming correspondence and forward the correspondence to the postal address indicated by you. In addition, we value your privacy in the following ways:
- all correspondence is kept at our secure storage
- all e-mail correspondence is encrypted using the high-level banking technologies
- only the limited number of our staff, having undergone the due diligence and the background checks, are authorized to access the correspondence and your personal data
- we never transfer any of your personal data to third parties for commercials purposes